The Two (2) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
How long do Shark vacuums battery last?
The battery life expectancy is at least two years and comes with a two-year limited warranty. Upon product registration, your purchase is recorded. Our Customer Care can review if your battery is under warranty. New battery packs can be purchased at sharkclean.com/batteries.
How do I know if my Shark vacuum is under warranty?
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you.
How long is Shark guarantee?
5 years
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years*. *12 months plus an extended warranty period of 4 years, subject to registration within 28 days of purchase when purchased from a retailer.
Why is my Shark battery not charging?
Clean the contacts on both the bot and the charging dock to see if this fixes the problem. The battery indicator lights on your vacuum will start blinking when the robot is charging, which is an easy way to see if it’s working. Step 4: Check the dock for power and proper operation.
Why does my shark ion cordless vacuum keep stopping?
This happens because the vacuum has a motor protective thermostat. If the vacuum turns off due to overheating, the thermostat has to be reset before you can use it again. Follow the instructions to restart the motor protective thermostat.
How long should a Shark vacuum last?
around five to seven years
Shark is a well-known brand for vacuum cleaners, particularly upright ones. They’re more affordable than some other big brands. We’d say that you can enjoy a good Shark vacuum for around five to seven years.
What is covered by Shark guarantee?
What is covered by the warranty? Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark guarantee is in addition to your legal rights as a consumer.
Does Shark still offer lifetime warranty?
The Lifetime VIP Limited Warranty applies to eligible purchases* made directly from SharkNinja Operating LLC.
How do I claim my Shark warranty?
How to make a claim:
- You can contact us by telephoning our customer service team at 0800 862 0453.
- You can write to us at Customer Services, SharkNinja, 3150 Century Way, Thorpe Park, Leeds, LS15 8ZB.
- Use our online portal: Shark: Click HERE to submit a claim.
- How we may contact you.
Do you have to register Shark warranty?
If you have purchased your Shark Product directly from our website, we have you covered. Your product will automatically be registered for the extended guarantee period (the length of the extended guarantee is dependent on the product and the model).
How do I know if my shark Ion needs a new battery?
While the battery is charging, all three blue LED lights will cycle until fully charged. As the unit cleans, its battery discharges. The blue lights indicate how much charge is remaining. If the red “Replace” light is on, then the battery needs to be replaced.
Can I leave my Shark cordless vacuum on charge all the time?
Q: Can you leave the unit charging all the time or will this cause damage to the battery? Yes you leave it on the charger after each use always charging.
Should I leave my cordless vacuum on the charger all the time?
It’s important to fully charge the machine before using it for the first time, and after every clean. This helps to improve the algorithm’s accuracy. The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it’s next used.
Why is my Shark vacuum not holding a charge?
When your Shark Vacmop doesn’t charge, the problem could be a dirty outlet, old batteries, or a clogged vacuum — all easily solvable. First, try cleaning the charging station and plugging it into another outlet. If that doesn’t work, put in new batteries; they may just be worn out.
Why is my Shark battery flashing when charging?
That means the unit is currently charging. These lights do not indicate any problems. Instead, they show that your vacuum’s battery is charging normally. Once the charging is complete, the light will stop flashing and stay on, albeit slightly dimmer than before.
How do you fix a cordless vacuum that is not charging?
The problem may lie in your vacuum cleaner’s adapter, charging dock, or battery and the electrical outlet.
- Check the electrical outlet. Try plugging your vacuum cleaner in to another outlet.
- Check the charging dock and the adapter.
- Dead battery.
Why does my vacuum shut off after a few minutes?
Vacuums use a powerful motor to suck up dust and dirt from the carpet, floor, or other surfaces. So, if your vacuum keeps shutting off it could be because the motor is overheating and needs time to cool down. The reason a motor in a vacuum overheats is because it is clogged with dust and debris.
Is there a reset button on my Shark vacuum?
Turn your machine upside down and find the power switch. Press it for 10 seconds, which triggers the factory reset process. Wait a few seconds before turning your Shark ION robot again.
Why does my Shark vacuum keep stopping and beeping?
Usually the distressed signal happens for one of two reasons: the robot is stuck and cannot move, or something has caused the main cylinder brush to lock up.
Is it worth repairing a vacuum cleaner?
There are varying degrees of quality and value when it comes to vacuums; if you paid a lot for the appliance, repairs are likely worth it, but we recommend that you don’t spend more than half of the original price for any repairs.