The easiest way to do this is to contact our Customer Service Team on 0800 093 0875.
How do I contact Shark customer service UK?
You can contact us by telephoning our customer service team at 0800 093 0875 or by writing to us at Customer Services, 3150 Century Way, Leeds, LS15 8ZB. How we may contact you.
How do I contact Shark vacuum customer service?
Our Customer Service Specialists are also available at 1-877-581-7375 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.
Can I email Shark customer service?
If you have any questions about our return policy, please call us at 877-581-7375 or email us at [email protected].
Does Shark have good customer service?
Customer service: Shark has strong customer services that include a lengthy online FAQ, live chat and Web support. VIP Warranties: Buyers can add five-year or lifetime warranties to their orders.
Do Shark vacuums have a lifetime warranty?
The Lifetime VIP Limited Warranty applies to eligible purchases* made directly from SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
How long is a Shark vacuum warranty?
5 years
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years. Our cordless handheld vacuum cleaner models are covered by a 12-month guarantee extendable to a total warranty period of 2 years subject to registration.
How do I claim my Shark warranty UK?
When should I register for my extended Shark guarantee?
- Date you purchased the machine (receipt or delivery note)
- To register online, please visit www.sharkclean.eu/uk/register-guarantee.
How do I claim my Shark vacuum warranty?
If you have purchased your Shark Product directly from our website, we have you covered. Your product will automatically be registered for the extended guarantee period (the length of the extended guarantee is dependent on the product and the model). You can register your guarantee online within 28 days of purchase.
How do I know what model Shark vacuum I have?
Find My Model Number
- Check your box. On the bottom of your box, you should see the model number near the bar code.
- Check your unit. The main body of the vacuum (back of the unit) should have a rating label that features your model number.
- Check your manual.
Is Shark a UK company?
Shark is the UK’s best-selling vacuum cleaner brand*. We are dedicated to developing premium household products, from corded, cordless and handheld vacuum cleaners to steam mops, air purifiers, hair dryers and more.
Where is Shark company located?
SharkNinja started out in Montreal, Canada and has since settled in Needham, Massachusetts, just outside of Boston.
How do I complain to Shark?
Contact Us
- If you have been unable to find the answer by using one of our helpful self-help guides, or you need additional support start your request online by submitting a form from the link below and we will endeavour to help find the right solution for you.
- Submit a Form – Contact Us.
Where is Shark based in the UK?
Where is Shark’s UK Headquarters? Shark currently has its UK headquarters in Leeds. Their previous headquarters was in Wakefield, but in 2019 the company expanded into a larger office in Century Way.
Which vacuum company has the best customer service?
Shark ranks highest in the upright segment with a score of 883. Dyson (880) ranks second. The 2021 Vacuum Satisfaction Study is based on responses from 3,857 customers who purchased a vacuum in the past 12 months. The study was fielded in January 2021.
Is Shark a reliable brand?
Corded Stick Vacuums
Three of the seven brands covered in our survey earn an Excellent rating for brand reliability: Shark, Miele, and Bissell.
How do I get a replacement Shark vacuum?
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
How do you fix a Shark vacuum that loses suction?
Check for a clogged hose or filter; unclog the hose and replace the filter. Wait 45 minutes for the vacuum to cool; then plug in the vacuum. Turn the power switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.
Is there a reset button on my Shark vacuum?
Turn your machine upside down and find the power switch. Press it for 10 seconds, which triggers the factory reset process. Wait a few seconds before turning your Shark ION robot again.
Can I get my Shark Hoover serviced?
Whatever the problem with your Shark, we can fix it! With over 50 years’ experience, our unrivalled stock of spares for the full Shark range, and our highly trained service staff means we can have your faulty cleaner back to 100% performance in no time.
Why does my Shark vacuum not turn on?
Your Shark vacuum won’t turn on because of clogged filters. Normally, dirt and hair can clog your filters, which causes your vacuum to lose suction. However, if you don’t unclog your filter and clean it regularly, it could cause your Shark vacuum not turning on or stop working completely.